Refund & Return Policies

ICONiQ Offers A 100% Guarantee!

Yes! We want every customer to be thrilled with our products. If you are not completely satisfied, you have 14 days from the purchase date to return your IconiQ for a full refund, that's our money back guarantee.

To request a return:

Select Contact Us under the Support tab and send us a message.  Please include a reason for the return request and the following information:

  • Serial Number (S/N) 
  • Model Number (M/N)
  • Copy of purchase receipt/retailer invoice
An IconiQ representative will review your claim and follow up, usually within 48 hours, with additional warranty claim instructions.